Payment Methods

All major credit / debit cards.

There is no processing fee for debit or credit card payments.

You may be required to enter a Verified by Visa / Mastercard password in order to confirm payment. If you have a query about this please contact your bank or card issuer.

PayPal

If you would like to pay via PayPal, simply select PayPal as the payment method on our order form. When you submit the order form, you will be transferred to PayPal to complete your payment.

Cheque or BACS

Select this option on the payment page and our bank details will be displayed when you complete the order. Please be aware that your order will not be dispatched until payment clears.

Credit account

You may apply for a credit account but a minimum monthly spend would need to be achieved*      (*Terms apply*)

When do I make payment for standard online orders?

For standard online orders, we require payment prior to dispatching your goods. If you are making payment by debit or credit card, you will be asked to enter your card details as you checkout.

I am making a purchase for a business, can I open a credit account?

Yes. We offer credit account facilities to registered businesses, charities or public sector bodies with published accounts. 

How will I receive an invoice?

We will attach the invoice to your goods in a documents enclosed wallet. Also you will be automatically emailed an order confirmation after you finish placing your order.

Can I get a copy of an invoice for a past order?

An invoice will be emailed to you, and a paper copy will be attached to your delivery. However if you need a further copy invoice please contact our sales team directly at info@totalpackagingltd.co.uk